Unread VS Read – Must Manually Mark as Read

Unread VS Read – Must Manually Mark as Read

Modified on: Mon, 17 Oct, 2022 at 3:16 PM


How to mark the Conversation as read:

1. Click Mark as Read

 

2. Reply to the conversation manually

 

3. Use workflow action to edit conversation

4. Toggle on Auto Mark as Read in the workflow settings


 

 

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