We are looking for a highly skilled Product Manager to join our team. As a Product Manager, you will be responsible for the success of our product line. You will be responsible for defining, developing, and launching products that meet customer needs, drive business growth, and align with our company’s goals.
Who We Are:
Phalera is an All-in-one CRM solution that helps businesses of all sizes manage their customer relationships and drive growth. Our platform provides a comprehensive set of tools for sales, marketing, customer service, and collaboration, all in one easy-to-use package. Our mission is to help businesses build lasting relationships with their customers and drive long-term success.
Who You Are:
As a Product Manager at Phalera, you are a strategic thinker and a natural leader. You have a passion for creating and delivering innovative products that meet the needs of customers and drive business growth. You are a strong communicator who can collaborate with cross-functional teams to align product roadmaps with business goals. You have a deep understanding of user behavior and can use data-driven insights to inform product decisions. You are a self-starter who thrives in a fast-paced environment and is committed to delivering exceptional results.
Responsibilities:
- Conduct market research and gather customer feedback to identify customer needs and pain points
- Develop and maintain the product roadmap, prioritizing features and enhancements based on customer needs, business goals, and market trends
- Work with cross-functional teams, including engineering, design, marketing, and customer success, to develop and launch products
- Define and manage product requirements, specifications, and user stories
- Conduct usability testing and gather user feedback to inform product development decisions
- Monitor product performance, including customer adoption, engagement, and retention, and use data to make data-driven decisions
- Stay up-to-date on industry trends, competitors, and emerging technologies to identify opportunities for innovation and product differentiation
- Lead the ideation, development, and launch of innovative products that meet the needs of customers and drive business growth.
- Define product requirements and work with cross-functional teams to ensure successful execution of product roadmaps.
- Conduct market research and user testing to gather insights and identify opportunities for new products and features.
- Use data analytics to monitor product performance and make data-driven decisions to improve product metrics.
- Collaborate with sales, marketing, and customer service teams to ensure effective product positioning and messaging.
Requirements:
- 3+ years of experience in product management, preferably in a software or SaaS company
- Strong understanding of product management methodologies, including agile development
- Excellent communication, collaboration, and problem-solving skills
- Strong analytical and data-driven mindset, with the ability to analyze and interpret data to drive product decisions
- Ability to work effectively with cross-functional teams and influence without authority
- Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously
- Bachelor’s degree in business, engineering, or a related field
If you are a strategic thinker who is passionate about developing products that solve customer problems, drive business growth, and deliver value to customers, then we want to hear from you. Join our team and be a part of the exciting growth journey of our company!
