Automatically Merge Facebook Messenger Contacts With Lead Ad Contacts
Modified on: Tue, 20 Sep, 2022 at 12:49 PM
By default, incoming Facebook Messages will create a new contact in Phalera based on the name, which will be a duplicate contact if that person has already completed a Lead Ad Form. By toggling ON the “Merge Facebook Contacts By Name” setting in Settings – Company Settings, however, you can automatically merge incoming FB Messenger contacts with the existing contact.
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